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Podium

Messaging, reviews and payments focused on local businesses.

Tiered plans (check vendor)4.2

Overview

Podium centralises customer messaging and review requests. It fits teams that want fewer missed texts and faster review capture after jobs.

Key features

  • Webchat and SMS
  • Review invites
  • Payment requests
  • Inbox
  • Reporting

Pros

  • Simple customer messaging story
  • Good for high-volume comms
  • Modern UX

Cons

  • Pricing scales with usage
  • Not a full job system
  • Compare AU messaging compliance